DGDanielle Gilman
All work

Cisco Go-to-Market Blueprint

Cisco ran 25+ versions of Salesforce, and no one had ever mapped the whole sales process.

As design lead for SalesforceOne, I helped 12 product owners see where their features lived in the sales lifecycle and tell that story to executive leadership. Our approach became Cisco’s blueprint for bringing acquisitions into its sales process.

Role
Design Lead
Company
Cisco
Team
1 design partner, 5 UX specialists, 12 product owners
Also known as
SalesforceOne
  • 38core workflows
  • 12product owners aligned on one story
  • 7sales user types in one journey
SalesforceOne experience journey map and process flow screens

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